Terms & Conditions

Welcome to OURGLASSCOLLECTION.com. Please review the following basic rules governing your use of and purchase of products from this site.

Use of This Site Constitutes Acceptance of These Terms and Conditions

OURGLASSCOLLECTION.com may make changes to the information contained in this Internet site, or to the services described and contained therein at any time and without notice. OURGLASSCOLLECTION.com may from time to time change the rules that govern your use of this Internet site. Your use of this Internet site following any such change constitutes your agreement to follow and be bound by the rules as changed. OURGLASSCOLLECTION.com may change, move or delete portions of, or may add to this site at any time.

COPYRIGHT

All trademarks, service marks and trade names on this site, including without limitation, "OURGLASS" and "OURGLASSCOLLECTION" alone are property of OURGLASS COLLECTION, LLC. No use of these may be made without the prior written authorization of OURGLASSCOLLECTION.com, except to identify the products or services of OURGLASSCOLLECTION.com. The products, logos, designs, advertisements and images described and/or displayed on this site may be intellectual property with rights reserved by OURGLASSCOLLECTION.com.

All materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials appearing on this site are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by OURGLASS COLLECTION, LLC, and its subsidiaries and/or affiliates. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents on this site.

COMMUNICATIONS AND SUBMISSIONS

When you visit OURGLASSCOLLECTION.com or send emails to us, you are communicating with us electronically. By doing so, you are consenting to receive communications from us electronically.

All communications, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted to OURGLASSCOLLECTION.com shall be and remain the property of OURGLASSCOLLECTION. OURGLASSCOLLECTION.com shall be free to use the content of any such communications, including any ideas, inventions, concepts, techniques or knowledge disclosed therein, for any purpose, including the development, manufacturing and/or marketing of goods or services. By your participation in surveys, contests or promotions on this site, and/or the request of promotional information or product updates, you hereby agree that OURGLASSCOLLECTION.com may use information about you for marketing, product development and promotional purposes. OURGLASSCOLLECTION.com is under no obligation to maintain any submissions in confidence, to pay user any compensation for any submissions, or to respond to user submissions.

DISCLAIMER

YOU ACKNOWLEDGE, BY YOUR USE OF THIS SITE, THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS SITE, AND THAT OURGLASS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

SALES AND PROMOTIONS

Unless otherwise stated, prices on sale and promotional items cannot be combined with any other offers. Sales and promotions may not include all sizes, colors or styles. Offers are not valid on previously purchased merchandise or purchases of gift cards. Sale and promotion start and end times are displayed in US Eastern time. OURGLASSCOLLECTION.com reserves the right to extend, modify or discontinue any offer at any time without notice.

RETURN AND EXCHANGE POLICY

NOTE: When initially trying on your OURGLASS fit, please try them on delicately. We inspect each and every single item before they are shipped. The more careful you are trying them on, the less issues will arise.

OURGLASS will accept returns and exchanges on items within 15 days once you receive your merchandise. Items will only be accepted with original packaging with tags in place. If your order appears to have been worn and is not re-sellable, OURGLASS will refuse to refund the item. Refunds are limited to the cost of the garments returned. We do not refund the cost of shipping. You are responsible for shipping any return/exchange back to OURGLASS. OURGLASS issues a Return/Exchange form with all purchases. Please use this form to help process your request. Please list additional items you would like to replace an item you ordered in the event that any item purchased is out of stock. There are no refunds on clearance items. Clearance items can be exchanged only. OURGLASS will not accept returns or exchanges for any items damaged due to accidents or misuse by the customer. These items include: product with stains, rips, or tears caused by customer.

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